Quality Assurance

Behavioral Health Systems  believes that a strong Quality Assurance Program is a vital component of an effective, behavioral health program.  The Quality Assurance Program administered by BHS encourages the useful and efficient delivery of behavioral healthcare, safety and services that are obtainable, appropriate, and cost effective.  It promotes organizational accountability and provides a method for BHS management to assess member concerns regarding benefit designs, to offer feedback, and to resolve problems appropriately.

Under the BHS Quality Assurance Program, the following activities are continually monitored and evaluated to ensure the delivery of high quality, valuable services to its members:

Care Management Services


Network Management


Clinical Practice Guidelines


Assistance and Wellness


Primary Care Integration


Quality Improvement Activities