Our Approach is Unique

Under the BHS model, the focus of care is shifted from professional-centered diagnosis, stabilization, treatment and discharge toward a participative, consumer driven plan of treatment designed to personally engage the member in a process of recovery that will lead to long-lasting results.  BHS’s model of intervention includes:

Empowerment of Healthcare Consumers
Employee members are afforded the opportunity to participate in the development of a treatment plan best suited to the member’s lifestyle and demands, thus assuming responsibility for his or her long-term recovery process and the achievement of a self-determined, self-fulfilling life.

Total Member Support
Full and partial recoveries from severe behavioral health disorders are living realities.  The BHS model continually emphasizes member strengths and resiliencies over deficits and re-introduces the notion that all life goals are possible.

De-stigmatization
The BHS model seeks to “normalize” a person’s experience with behavioral disorders, building self-esteem and self-efficacy to overcome barriers to treatment and integration into normal daily activities.

Intervention
The BHS model emphasizes sustained monitoring of the treatment process to insure that the services provided are medically necessary and appropriate based upon scientific studies and inter-disciplinary professional consensus regarding proven results.

A New Kind of Network
BHS maintains a national  network of highly qualified, fully credentialed professionals.  The network is uniquely flexible.  If the right provider to meet the specific needs of a member is not a member of the network, BHS is committed to doing everything possible to secure the services of that provider to insure that the member receives the most appropriate care.

Service Integration
Severe disorders often present themselves in ways traditionally managed by different psychiatric providers. The BHS model seeks to coordinate services into an integrated response focused on the person and the provider's individual area of expertise.

  Recovery Partnership
Under the BHS model, the traditional professional role of “expert” and “treater” of behavioral disorders shifts to a partnership with the member.  Within this partnership, BHS coordinators and professional providers serve primarily as long-term consultants and allies to the member.

Building Support
Disability is not so much of an impairment of the individual as a product of the environment in which he or she lives. For that reason, the BHS model seeks to enhance the availability and support capacities of the family, the community, and other social organizations to persons recovering from behavioral health disorders.

Ongoing Monitoring
Under the BHS model of intervention, involvement does not end with the discharge of a member from a particular plan of treatment.  BHS’s Care Enhancement Programs provide ongoing monitoring, feedback and encouragement to insure against repeated episodes of illness.

Substantial Savings
The focus of BHS is upon providing a plan of treatment using the most cost-effective setting where a proper diagnosis can be made and a personally designed plan of treatment can be implemented. BHS is concerned with the effective utilization of services and the reduction of expensive, acute interventions such as hospitalization and the use of emergency services.  As a result of this focus, savings of up to 50% of historical behavioral health costs are possible.  And, member satisfaction surveys conducted by BHS indicate a 98% satisfaction rate with the services provided.